Privacy Policy

Effective Date: 01/01/2019

Tarzan Landscaping (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information when you contact us, request a quote, or use our services:

  • Full name

  • Phone number

  • Email address

  • Property or site address

  • Business name (if applicable)

  • Payment details (for invoicing and receipts)

  • Any other information you choose to provide (e.g., photos or job details)

2. How We Collect Your Information

We collect personal information directly from you when you:

  • Contact us via phone, email, website, or social media

  • Request a quote or service

  • Make a payment or receive an invoice

  • Provide feedback or leave reviews

We may also collect limited information from publicly available sources to confirm business details or site locations.

3. How We Use Your Information

Your personal information is used to:

  • Provide quotes, services, and invoices

  • Communicate regarding bookings, scheduling, and updates

  • Manage accounts, payments, and records

  • Improve our customer experience and services

  • Comply with legal and tax obligations

We do not sell, rent, or share your personal data with unrelated third parties.

4. Storage and Security

All personal information is stored securely in password-protected systems (e.g., Xero, Google Workspace). We take reasonable measures to prevent unauthorised access, misuse, or loss of your information.

5. Access and Corrections

You can request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

6. Disclosure of Information

Your personal information may be disclosed to:

  • Our employees, contractors, or service providers (only when necessary to perform work)

  • Accountants or legal representatives for business compliance

  • Government or regulatory bodies when required by law

7. Marketing

From time to time, we may use your contact details to send updates, promotions, or offers related to our services. You can opt out at any time by contacting us or using the unsubscribe option (if applicable).